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Who we are subtitle

We empower your business with robust IT solutions that work.

Who we are subtitle

We empower your business with robust IT solutions that work.

About Dynamic Business Technologies

For over 18 years, we have been delivering award-winning IT services to businesses in Australia and beyond. Our expertise spans a full suite of IT services, including cybersecurity, managed IT, cloud computing, and Microsoft 365.

But we didn't start there. In 2006, DBT was just a one-man show servicing local businesses in the Lake Macquarie area. One happy client after another led us to where we are now - a growing team offering comprehensive IT services to a national and international clientele.

At Dynamic Business Technologies, we strive to be different to the competition. Unlike most IT providers, we aim to humanise IT by combining our state-of-the-art services with a customer-centred approach. While we are technicians at heart, we keep you in the loop in a language you understand. We see you as a unique client with specific IT needs and objectives. Most importantly, we care for your IT as if it were our own.

The most important thing about us is the motivated and talented team that makes up DBT. We like to think of ourselves as friends first and colleagues second. Our team makes us proactively craft long-term solutions and raise the bar in our customer service.

Our Awards

About-Us Awards Lake-Mac-Awards-2024 LMBEA-winner-email-signature-400x200-Dynamic-Business-Technologies

Business of the Year 2024

This award was given to us for our contribution to the region, our successes in the last year and the challenges we overcame.

About-Us Awards HBREA-2024 HRBEA-Winner-Badge-2024

Excellence in Professional Services

This award recognises our continued commitment to delivering state-of-the-art IT services to our clients. It also acknowledges our determination to keep innovating and improving our services.

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Business of the Year Lake Mac Business Excellence Awards

This award recognises an organisation that demonstrates overall excellence in their field. After a thorough assessment from the judging panel, we were chosen as the winner. The company showed outstanding results in innovation, contribution to the city, community support and work culture.

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About-Us Awards Lake-Mac-Awards-2024 LMBEA-winner-email-signature-400x200-Dynamic-Business-Technologies

Business of the Year 2024

Taking home the big one!
We are thrilled to be recognised by Hunter Valley Business Hub as the 2024 Business of the Year. This award validates the hard work and dedication of the Dynamic Business team in serving our clients and the region. Our team's commitment to excellence and innovation has truly set us apart.
A testament to the hard work the DBT team put everyday

Winning this award would not have been possible without the incredible work our team puts into what they do every day. The achievements, the challenges they overcome, and the services they deliver make Dynamic Business Technologies an industry-leading business. This recognition is a testament to our commitment to excellence, innovation, and the unwavering dedication to our clients and community. Our team’s ability to proactively develop long-term solutions and provide unparalleled customer service sets us apart. We are immensely proud of our team's efforts and are excited to continue our journey, driving success for our clients and contributing positively to the region.

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About-Us Awards HBREA-2024 HRBEA-Winner-Badge-2024

Excellence in Professional Services

Award-winning IT services
We were pleased to be able to win Professional Services at the 29th Hunter Regional Business Excellence Awards. This category was immensely competitive, with 18 finalists competing for the win. Receiving recognition for our hard work in delivering cutting-edge IT services to our clients was an absolute honour.
We don't stop at winning

We were honoured to win this award as one of 18 finalists in our category. Our team works tirelessly to innovate and improve our IT services, creating lasting impacts for our clients. This recognition of our exceptional work motivates us to raise the bar for client satisfaction.

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About-Us Awards Lake-Mac-Awards-2024 LMBEA-winner-email-signature-400x200-Dynamic-Business-Technologies

Business of the Year Lake Mac Business Excellence Awards

Taking home three awards
We began the Gala as finalists for four categories and left as three winners. Our team was buzzing to receive the award for Business of the Year, Employer Choice - 20 employees or less, and Outstanding Business Leader - Nathan Franks. To win these awards highlights our efforts for our services, workplace culture and the incredible leadership Nathan continues to demonstrate to our entire team.
Winning Business of the Year (Again!)

After winning Business of the Year at the Hunter Regional Business Excellence Awards, backing it up again with another win at the Lake Mac Business Awards was incredible. We were incredibly proud to receive the Employer of Choice for 20 employees or less. We have always prioritised maintaining and strengthening our supportive and collaborative work culture and have done this through several initiatives. To receive recognition for these efforts is very humbling.

Partners we work with

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Why choose us?

Why should you choose Dynamic Business Technologies as your IT provider.

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At Dynamic Business Technologies, we dive deep into understanding your business, crafting IT solutions that aren't just off-the-shelf but are specifically tailored to your unique needs, goals, and challenges. Our focus on proactive, client-centered service and ongoing support sets us apart from the competition.

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We get to know you and your business

We don’t believe in a one-size-fits-all approach. We take the time to truly understand your business, its challenges, and its objectives. By building a deep understanding, we’re able to tailor IT solutions that align with your unique needs, ensuring your technology supports your business growth and success.

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We find your business's weak points

After understanding your goals, our team deeply dives into your existing IT infrastructure. Having a team of specialists in different fields means we look at your business IT from all angles. From there, we make actionable recommendations and engineer solutions to bring your business up to speed with the latest technology.

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We create a unique strategy for your business

We believe in creating a robust IT strategy tailored specifically for your business instead of using a one-size-fits-all approach. Our team gathers comprehensive data on your current IT infrastructure, identifying strengths, weaknesses, and areas for improvement. We establish clear milestones and deadlines and keep you informed every step of the way.

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We take action efficiently & effectively

Once you're completely satisfied with our strategy, we spring into action. We take efficient and proactive steps to implement your strategy, ensuring swift deployment. We uphold clear and constant communication throughout the process, keeping you and your team in the loop at all times.

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We test, monitor and improve each strategy

When it comes to business IT, we don't set and forget. We continuously test, monitor, and analyse our work using performance metrics and real-time data. We conduct regular reviews and adjustments to ensure goals and objectives are met, maintaining a proactive approach to keep a pulse on outcomes and drive continuous improvement.

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We provide ongoing support & guidance

We don’t just implement solutions and walk away. We provide ongoing support and guidance to ensure your IT infrastructure continues to serve your evolving business needs. Whether you need help with daily operations, new projects, or navigating the latest technology trends, we’re here for the long haul.

Meet the team

The minds behind Dynamic Business Technologies

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DBT is powered by a group of motivated and talented people. Each team member brings their own skills and expertise to the team so that we can deliver the comprehensive services our clients love.

About-Us Team-Bio-Pictures Nathan Franks

He might be the owner, founder, and managing director of Dynamic Business Technologies, but he's also a mentor, a mediator, and a great cook. At the end of the day though, he's still a technician at heart.

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Nathan Franks
Managing Director
About-Us Team-Bio-Pictures Jake-Wheeler

The driving force behind the technical team, with an insatiable hunger for improvement and the passion to ensure that we keep raising the bar.

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Jake Wheeler
Operations Manager
About-Us Team-Bio-Pictures Ned Labmley

As General Manager, Ned oversees operations and culture with the finesse of a maestro—if only we could get him to stop conducting meetings like a symphony!

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Ned Lambley
General Manager
About-Us Team-Bio-Pictures Mark-Tranter

He's been around for a while, seen it all before, and has a story to tell about it.

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Mark Tranter
Senior Account Executive
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The ultimate example of "behind the scenes", he's always working to keep things moving and ensure our clients' needs are met as quickly as possible.

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Leoner Pacia
Sales Support
About-Us Team-Bio-Pictures Catalina Bravo

Our versatile marketing expert seamlessly navigates the realms of social media management, website traffic management, graphic design, and content creation.

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Catalina Bravo
Digital Marketer
About-Us Team-Bio-Pictures Ashleigh Ott

With a keen eye for detail and a commitment to accuracy, she oversees the company's financial processes, including bookkeeping, budgeting, and financial reporting.

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Ashleigh Ott
Finance Officer
About-Us Team-Bio-Pictures Cassandra Somers

She's the friendly, understanding voice at the other end of the line when everything's breaking apart.

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Cassandra Sommers
Digital Concierge
About-Us Team-Bio-Pictures Troy Prater

The original, and still the best. He's been here since the beginning and has done almost everything over the journey, but these days, he's carving his niche in cloud computing.

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Troy Prater
Azure Service Lead
About-Us Team-Bio-Pictures Chris-Newman

Whether it's a simple device installation or a several-month project, he has the knowledge, experience, and skills to ensure everything goes to plan.

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Chris Newman
Project Manager
About-Us Team-Bio-Pictures Daniel Bowen

The keystone of our service desk team is often the first to arrive and last to leave, and never satisfied until the job is done. The mentor and supporter of the team who ensures positive client outcomes.

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Daniel Bowen
Service Desk Leader
About-Us Team-Bio-Pictures Matthew Young

Calm, methodical, and one of the greatest exponents of taking the incredibly difficult and complex and making it simple and easily understandable.

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Matthew Young
Azure Service Lead
About-Us Team-Bio-Pictures Sean-Bryne

He might have a passion for old technology, but he's still at the cutting edge for Cyber Security, keeping us and our clients safe.

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Sean Byrne
Modern Security & Compliance Lead
About-Us Team-Bio-Pictures Greg Turnbull

A meeting of two worlds, solving complex technical issues from a remote off-grid farm. Living proof that remote work is not just possible in theory.

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Greg Turnbull
Technician
About-Us Team-Bio-Pictures Josh Kuckovic

Don't let the bubbly, chatty tone of voice fool you, he's probably already fixed your issue while you think you're just having a chat.

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Josh Kuckovic
Technician
About-Us Team-Bio-Pictures Dylan Connolly

The affable but highly skilled technician serviced Australia's largest city. He'll work through it with a smile, no matter how broken things get.

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Dylan Connolly
Technician
About-Us Team-Bio-Pictures Ryan Walker

Ryan's role as an IT technician involves troubleshooting the daily IT problems clients encounter and solving those issues.

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Ryan Walker
Technician

He is the ultimate team player, always willing to help out others with a smile, and fiercely protective of his work family.

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Ernesto Narido
Technician
About-Us Team-Bio-Pictures Bernadene

When you combine an insatiable passion for learning with one of the sharpest minds in the industry, this is what you get: a true superstar with boundless potential.

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Bernadene Magpayo
Technician
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About-Us Team-Bio-Pictures Nathan Franks

Nathan Franks

Managing Director
Nathan drives the company’s vision, oversees operations, and sets strategic goals. He inspires our team, fosters innovation, and maintains stakeholder relationships. His leadership is pivotal in navigating challenges and seizing opportunities, ensuring the company’s sustained growth and success while upholding its values and enhancing its market position.
Professional Experience

In 2006, at just 23 years old, Nathan founded his own IT company, Dynamic Business Technologies. Nathan initially started working as an IT technician for various businesses and never envisioned himself as a business owner. However, he noticed that many IT providers were lacking in creating meaningful connections with their clients and were prioritising innovation at the cost of customer experiences. Because of this, Nathan has led Dynamic Business to deliver a full suite of IT services while focusing on creating impactful customer experiences from the beginning.

Personal Interests

When I don't have my head in the business, I am throwing myself into other hobbies from obstacle course racing, weekend sports, or trivia. A good workout is my way of prepping for the day, but after a big day at work, I'll happily cook up a nice meal in the kitchen. A great weekend for me looks like a Dark and Stormy in hand, slow-cooking a lamb and spending time with friends and family.

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About-Us Team-Bio-Pictures Jake-Wheeler

Jake Wheeler

Operations Manager
As our Operations Manager, Jake ensures that our business operations run like a well-oiled machine. When a client has an issue, he ensures seamless and timely resolution by assigning the right technician to do the job. In addition to managing our core operations, Jake is responsible for service, project delivery, and setting corporate strategy, contributing significantly to our sustainable growth.
Professional Experience

Jake is a dynamic professional with a rich background and skill set in various fields of IT. Beginning his career in the marketing and sales industry, his passion for technology led him to switch to IT. Since joining DBT in 2020, he has worn many hats, such as undertaking tech on-site, account and project management, and service desk engineering. Despite his title, Jake’s role extends beyond operations, overseeing much of the Service Desk and Service Delivery, demonstrating his versatility and commitment. 

Personal Interests

I enjoy spending as much time as possible with my wife and kids. On the weekends, I spend as much time as possible in the great outdoors and enjoy swimming in the ocean year-round. I am a bit of a football freak, and I play the game every Friday and watch English Football before the sun rises.

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About-Us Team-Bio-Pictures Ned Labmley

Ned Lambley

General Manager
As our General Manager, Ned wears many hats. His responsibilities include overseeing the daily functions of our business, finding improvements along the way, and managing client relationships. Most importantly, Ned looks after the people at Dynamic Business. He ensures that the company continues to be a place for everyone to thrive and work in. In practice, this means he actively cultivates our company culture it's values and fosters collaboration, support, and growth. He supports teams and individuals in achieving their personal and career goals while driving the company’s objectives.
Professional Experience

Ned has always had a passion for helping people achieve and succeed. Before joining Dynamic Business, he spent many years working in community services in Australia and overseas, from frontline support to rostering and managing teams. In 2020, he was ready for a career change and made the move to Dynamic Business Technologies. With a particular interest in the people side of what we do, he quickly made a move from workforce forecasting to People and Culture manager and then to General Manager, where he continues to work with our entire team to make sure that we are all working towards the same goals, and everyone has the opportunity to excel.

Personal Interests

I am fortunate enough to have travelled to many countries, but I always want to add more to the list. I love spending time in Europe in the winter and have lived in Scotland and France. Unfortunately, full-time travelling isn't an option, so in my downtime, I like to play sports, learn new skills, and enjoy baking and brewing my own craft beer.

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About-Us Team-Bio-Pictures Mark-Tranter

Mark Tranter

Senior Account Executive
Throughout his career, Mark has collaborated with various clients, from small businesses to large enterprises, across various industries. This versatility enables him to understand and address each customer's unique needs effectively. He brings over 20 years of experience in IT sales and is a crucial part of our Sales and Marketing team.
Professional Experience

Mark is an experienced Business Development & Account Manager. Mark brings a wealth of expertise and a long history in the information technology and services industry. He's a student of humanity and has a unique ability to understand the human impact of a business's IT and help find solutions that will work for the individuals involved and the broader business. 

Personal Interests

Outside the office, I enjoy playing Veterans Cricket all year round. I am a family man, so spending time with my family and wife is important to me. A perfect weekend for me is getting outside, walking our two dogs, or riding bikes along the coast with my wife.

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Leoner Pacia

Sales Support
As Sales Support, Leoner is a key player on our sales team. He handles sales tracking, order processing and expediting, and quote creation, ensuring smooth sales operations and high customer satisfaction. His role is integral to the success of his sales team, but you'll never see him taking his place in the spotlight; he is much happier remaining in the background, quietly making sure everything is moving along.
Professional Experience

Leoner became a part of our DBT team in 2017 and quickly became an essential team member. Over the years, he's steadily taken on more and more responsibility, growing from pure administrative support for the team into a key driver of the processes that keep things moving for our team.

Personal Interests

I like to work on my car in my downtime, a never-ending project that needs fixing, tweaking, or improving. To some, it might seem crazy, but it's a labour of love.

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About-Us Team-Bio-Pictures Catalina Bravo

Catalina Bravo

Digital Marketer
Catalina is a jack of all trades in marketing, from website creation to social media posts, branding to writing award nominations, and everything in between. With boundless enthusiasm for the world of marketing, she's the one who puts us in the spotlight and makes sure we stay there.
Professional Experience

Marketing is in Catalina's blood. She graduated from Newcastle University in 2022 with her Bachelor in Business, Majoring in Marketing and Management. After graduation, she dove straight into the fast-paced and ever-changing marketing world. She worked in several different roles, building her skills and experience, and then saw the clean slate that was Dynamic Business Technologies. She jumped at the chance to put everything she'd learnt into practice and build our brand from the ground up. Catalina wears all the marketing hats, from social media to digital marketing, branding and marketing strategy, and campaigns.

Personal Interests

When not taking the marketing world by storm, I enjoy spending my time cuddling up with a good book and a warm cup of tea. I am always looking for new hobbies to try, and right now, they include reading fiction novels, completing puzzles, growing plants, and video gaming.

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About-Us Team-Bio-Pictures Ashleigh Ott

Ashleigh Ott

Finance Officer
Ashleigh adeptly manages financial transactions, prepares budgets, monitors expenses, analyses financial data for decision-making, ensures compliance with regulations, handles invoicing and billing, conducts financial forecasting, supports audits, and collaborates with departments to optimise financial performance and efficiency.
Professional Experience

Ashleigh has brought over three years of dedicated service to Dynamic Business. Her adaptability has seen her take on increasingly complex financial roles, reflecting her commitment to professional development and the organisation's evolving needs. Ashleigh's exceptional time management and organisational skills are pivotal in streamlining our billing and transaction processes, ensuring efficiency and reliability. Her meticulous attention to detail guarantees precise financial reporting, instilling confidence in our stakeholders and supporting informed decision-making.

Personal Interests

I have recently become big on travel. I enjoy escaping the Aussie winter by chasing the sun around the world. When I am not travelling, I will likely plan my next one. Outside of work, I enjoy walking on the beach with my dog and spending time with family or friends over a good brunch.

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About-Us Team-Bio-Pictures Cassandra Somers

Cassandra Sommers

Digital Concierge
Cassandra is our clients' initial point of contact, offering a friendly and inviting introduction and efficiently guiding them to the right person to talk to. Her exceptional communication skills foster a supportive atmosphere and strong and lasting relationships with our clients. Cass has a rare combination of professionalism and warmth, coupled with a genuine care for the wellbeing of others, which are reflected in her commitment to client satisfaction.
Professional Experience

Cassandra has been a part of our team for over two years. Before her role as Digital Concierge, she worked for over 15 years in the childcare industry. Cassandra loves to be challenged, so she made a radical career move to business administration in the IT space. Her passion is making clients feel heard and valued and resolving their issues efficiently. Cass continues to grow in her role and finds new opportunities to enhance our client relationship.

Personal Interests  

When not at work, I would like to be on a tropical island, enjoying a drink and a tan, but I am most likely playing video games with my family or hitting the gym.

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About-Us Team-Bio-Pictures Troy Prater

Troy Prater

Azure Service Lead
As one of our Azure Leads, Troy expertly oversees cloud architecture, ensuring optimal Azure solutions with robust security and compliance standards. He spearheads deployments, manages service operations, and drives innovation. He works closely with our sales and account management team to bring robust solutions to our clients.
Professional Experience

Troy has worked as an IT Technician for over 20 years, with 18 years at Dynamic Business. His career in IT began at a computer repair shop where he worked as a workshop tech alongside our Managing Director, Nathan. After leaving as a workplace technician, Nathan offered Troy a job at his new IT company, Dynamic Business Technologies. Throughout his 18 years at DBT, Troy has been deploying and maintaining equipment and services, designing solutions, auditing, and assisting in sales and account management.

Personal Interests

When not at work, I enjoy spending my free time outside in nature and taking good photographs. I enjoy being with my young family, playing games, and walking our two dogs. One fun fact about me is that I used to swim competitively, and while I may not do that anymore, I still have the lung capacity to hold my breath for several minutes.

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About-Us Team-Bio-Pictures Chris-Newman

Chris Newman

Project Manager
While Chris's primary role is coordinating our projects and ensuring they are delivered to plan and on time, there's so much more to what he does. Over the years, Chris has built many strong relationships with clients and can combine his outstanding technical knowledge with his strong people skills, making him an exceptional technical account manager. He's also our most senior engineer.
Professional Experience

Chris started working for Dynamic Business Technologies in 2009 and has progressed from a service desk technician through a specialist network technician, lead network technician, and project manager to the multi-talented technical lead he is today. He consistently and enthusiastically applied himself to his studies along the journey, with advanced certifications in various technical fields.

Personal Interests  

Chris enjoys the great outdoors and takes every opportunity to spend time exploring. He particularly enjoys mountain biking and taking every opportunity to get away to the snow when the seasons allow it. If he can't escape on an adventure, he'll burn some of his boundless energy in the gym.

Qualifications
About-Us Team-Certifications Chris-Newman Cybersecurity-Architect-Expert-120x120 About-Us Team-Certifications Chris-Newman exam-ms100-1-120x120 About-Us Team-Certifications Chris-Newman security-compliance-and-identity-fundamentals-120x120
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About-Us Team-Bio-Pictures Daniel Bowen

Daniel Bowen

Service Desk Leader
Daniel is our Service Desk Team Leader and is responsible for guiding the service desk team in resolving IT issues efficiently. He manages workflows, mentors his team, communicates with clients, ensures service quality, and participates in IT projects. Daniel’s role is vital for maintaining client satisfaction and operational efficiency.
Professional Experience

Daniel brings a decade of IT experience to our team. His expertise spans various IT domains, including cybersecurity, cloud services, and troubleshooting. Passionate about delivering fast, efficient, and reliable solutions, Daniel ensures our clients can continue their work with minimal disruption, making him an invaluable asset to our team. 

Personal Interests

When I am not at work, I like to make things by hand; for example, I make my pens and other craft ideas from wood. I enjoy cooking a good BBQ; like most technicians, I enjoy gaming with my friends.

Qualifications
About-Us Team-Certifications Daniel-Bowmen Azure-Fundamentals120x120 About-Us Team-Certifications Daniel-Bowmen Microsoft-Fundamentals120x120
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About-Us Team-Bio-Pictures Matthew Young

Matthew Young

Azure Service Lead
Matthew is one of our Azure Leads. Matthew architects cloud solutions tailored to client objectives, ensuring alignment with business goals. He spearheads the development and deployment of Azure-based services, manages cloud infrastructure, and integrates DBT platforms. His expertise facilitates seamless service delivery, leveraging Azure’s capabilities to enhance our clients’ technological landscape.
Professional Experience

Matthews's journey to IT began over 12 years ago when he began working as an internal data entry technician. As someone who enjoys complex challenges, Matthew moved to an MSP where he enjoyed the fast-paced environment of working in the MSP industry. Matthew specialises in migrating businesses of all sizes to the cloud - from small to global enterprises. For Matthew, the most complex and challenging migrations to the cloud are the most rewarding.

Personal Interests  

When I am not at work, I like to be outdoors as much as possible, and in my spare time, I am probably on an adventure or planning my next one. I also spend a lot of my time fishing with my friends. An interesting fact about me is that I know a lot of general facts, which come in handy for pub trivia.

Qualifications
About-Us Team-Certifications Matthew-Young Azure-Admin-Course-120x120 About-Us Team-Certifications Matthew-Young Azure-Fundamentals120x120 About-Us Team-Certifications Matthew-Young Genesys-120x120
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About-Us Team-Bio-Pictures Sean-Bryne

Sean Byrne

Modern Security & Compliance Lead
Sean is our go-to for all things cybersecurity. As a Modern Workplace and Security Lead, he implements cybersecurity strategies to protect client systems and data. He evaluates vulnerabilities, puts protective measures in place, and leads incident responses. Sean is crucial in maintaining clients' IT security and compliance, ensuring their systems remain secure and resilient.
Professional Experience

Sean has worked in IT for over 20 years and has worked on - and identified the security flaws and exploits in - pretty much every system used this millennium. He lives, breathes, and speaks tech. Still, you don't get to his level of seniority without having the people skills that allow him to build rapport and break complicated technical concepts into language anyone can understand.

Personal Interests

Outside work, I enjoy unwinding by watching movies and TV shows, particularly Japanese Anime. I love trying new foods, and I caught the gym bug while at Dynamic Business. Generally, I will try to work out at least once a day.

Qualifications
About-Us Team-Certifications Sean-Bryne Cisco-Series-700-120x120 About-Us Team-Certifications Sean-Bryne Microsoft-MD100-120x120 About-Us Team-Certifications Sean-Bryne Microsoft-Security-Agent-120x120
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About-Us Team-Bio-Pictures Greg Turnbull

Greg Turnbull

Technician
Greg is a highly skilled IT generalist. He has the skill set and experience to specialise, but he enjoys the front-line work on the support desk too much to leave it behind. When he gets a ticket, you know it will likely be resolved quickly, efficiently, and with minimal fuss so that he can move on to the next job. He takes special enjoyment from working with others new to the industry and sharing the wealth of knowledge he's accumulated over the years.
Professional Experience

Greg contributes over 16 years of IT experience to the team, three of which he spent with us. He's worked as a service desk engineer, an onsite technician, and a service desk Team Leader.  He is interested in Cyber Security, where his efficient and direct approach to resolving issues is a great asset to mitigating risks quickly.

Personal Interests

I proudly own a 250-acre farm in Queensland's Western Downs region. Most of my spare time goes towards running and maintaining all aspects of a small farm. Other interests include but are not limited to gaming, hunting, fishing, renovating, photography, and graphic design. I enjoy blending my love for farming, camping, and fishing with my passion for computers and gaming, creating a unique balance between the outdoors and technology.

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About-Us Team-Bio-Pictures Josh Kuckovic

Josh Kuckovic

Technician
Josh is another crucial member of our tech team. He is responsible for troubleshooting technical issues, managing email signatures, maintaining hardware and software, implementing security measures, and providing technical support to ensure smooth and efficient IT operations.
Professional Experience

Josh began his IT career in 2012 at a local computer repair store. In this role, he was responsible for direct customer repairs and hardware procurement. Josh is always looking for the next big challenge, so he progressively started working in larger computer repair stores and taking on more responsibilities. He joined us in 2016 and has been consistently delivering excellent customer service to our clients.

Personal Interests

Outside of work, I am involved in many things. I have hosted local esports tournaments and game servers for over ten years. I worked on small indie games and large-scale modding projects. My interests go beyond tech - I have been in small bands, and I love to have a good sing to myself. I have recently helped do pre-production on an indie metal band's EP/album and will be working with them again in the future.

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About-Us Team-Bio-Pictures Dylan Connolly

Dylan Connolly

Technician
Dylan is a dedicated part of our service desk and is strongly committed to customer satisfaction. He troubleshoots technical issues, provides timely customer support, and keeps critical software current. His expertise in a broad range of IT systems and his specialist Linux skills make him an invaluable asset to our team.
Professional Experience

Dylan is the young gun of the team. Having always been interested in all things tech (he started setting up servers at home to play games when he was just a child), he makes a committed and dedicated part of our Service Desk team. Dylan completed his TAFE Cert IV in IT (networking) early in his IT journey. Since then, he's developed a broad skill set, with a particular specialisation in Linux.

Personal Interests

When not working, I spend downtime listening to audiobooks; my current listen is Stephen King's Dark Tower series. Besides that, I love gaming as a great way to stay connected with friends interstate. Even in my downtime, I'll still take the opportunity to work with different technology whenever I get the chance, learning the ins and outs of anything I can get my hands on.

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About-Us Team-Bio-Pictures Ryan Walker

Ryan Walker

Technician
Ryan brings strong customer service and problem-solving skills, allowing him to shine in his role. His role includes being our primary on-site technician and travelling onsite to resolve issues promptly, so there's a good chance he'll visit you at some stage. He has a particular interest in networking, but there's not much that breaks that he can't fix.
Professional Experience

Before he entered the IT world, Ryan worked in the public sector for over 15 years. Ryan has always had an interest in technology, and after 15 years of working in the same industry, he decided it was time to make the switch. His entry into the IT industry has been here at Dynamic Business, where he continues to deliver excellent customer service to our clients and win every challenge that comes his way. Ryan enjoys the problem-solving and hands-on aspect of working in an MSP and seeing his work's impact on clients.

Personal Interests

I have been fortunate enough to travel to different parts of the world, such as Europe and Central and South America. I would love to travel around Australia more to learn about my backyard. I enjoy spending as much time as possible with family and friends on the weekends. I enjoy playing PC games with my mates, playing soccer and listening to heavy metal.

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Ernesto Narido

Technician
Ernesto supports our clients and our team through his technical abilities and strong advocacy for the needs of his clients and his team. He has a deep skill set in printer management and end-user computing, and his problem-solving and critical thinking skills make him an asset as he makes real positive impacts on our clients.
Professional Experience

Ernesto has been in the IT industry for almost 20 years and is a leader in all things IT and technology. Throughout his career, he has worked in several companies and IT disciplines, such as systems engineering, system administration, and generalist support. He became a part of the team in 2020 and has since been a crucial member of our team. His favourite part of his job is the critical thinking process of solving issues for our clients and seeing first-hand the positive impact it brings to them when those issues are resolved.

Personal Interests

When I'm not at work, I enjoy watching movies and Netflix series or spending time outside by going on long walks in my neighbourhood. 

Qualifications
About-Us Team-Certifications Ernesto-Narido Azure-Fundamentals120x120
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About-Us Team-Bio-Pictures Bernadene

Bernadene Magpayo

Technician
Bernadene specialises in automation, power app development, and SharePoint administration and projects. However, she cut her teeth on the service desk and still loves getting her hands dirty, resolving customer issues directly. She's constantly learning and developing her skills, and what she doesn't know today, she'll probably have become an expert by tomorrow.
Professional Experience

With nine years of experience in application and technical support roles, Bernadene has effectively resolved software and hardware issues, ensuring seamless system operation. Her expertise lies in troubleshooting IT problems, providing prompt solutions, and optimising workflow efficiencies. She is committed to customer satisfaction, addressing needs promptly and professionally. In her technician role here at DBT, Bernadene’s technical skills continue to grow, shine and deliver excellent solutions to all our clients. 

Personal Interests

When I'm not working, you can usually find me immersed in movies or a TV series, enjoying moments with my cat and niece, or spending quality time with my family and friends. Whether it's cosying up for a movie marathon, playing with my cat and niece, or simply hanging out and catching up with loved ones, these moments outside work are precious to me. They allow me to unwind, recharge, and cherish the company of those who matter most in my life. 

Qualifications
About-Us Team-Certifications Bernadene-Magpayo Azure-Fundamentals120x120 About-Us Team-Certifications Bernadene-Magpayo CERT-Fundamentals-Power-Platform-120x120
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Want to be a part of our team?

At Dynamic Business Technologies, we are always searching for the next great addition to our vibrant and energetic team. If you think you would like to be a part of us, check to see if we have any opportunities available for you today!

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What our clients are saying quote

The team at DBT go above and beyond to support our team. Their patience and simple explanation of our IT concerns are always appreciated. Turnaround times are excellent, and communication is vital. We consider them part of our extended team and thoroughly recommend them.

Stephanie Holmes
Head of Marketing & Operations at Belle Property

What sets DBT apart is their commitment to understanding our specific requirements and delivering tailored solutions that drive our growth.
Their strategic insights and innovative solutions have positioned us for long-term success, making them an invaluable asset to our organisation.
I highly recommend DBT for top-tier IT support and strategic guidance.

Paula Marovitch
Chief Operations Officer at Tenka Group

DBT took the time to learn who we were, what we did, and what we needed, then tailored an ICT approach that meets service delivery seamlessly and affordably. The customer service from all of the team is exceptional. They proactively look at our needs for the future and assist us in planning so we can budget accordingly. Their knowledge and approach to Cybersecurity have meant that we remain ahead of other organisations in protecting ConnectAbility, our customers and our staff.

David Carrey
CEO @ Connectability