Our fixed-fee managed service plans are backed by our technical staff, based in Newcastle, NSW. Our plans cover all the basics of network support and monitoring; plus email filtering and antivirus, unlimited remote service desk calls, and acknowledgement in 20 minutes or less.
Our backup solutions offer multiple layers of retention and recovery options for any scenario, and will have your business back up and running in minutes. Our business continuity plans are affordable for small business, yet designed with enterprise strategy in mind.
Our Virtual CIO provides C-level insight into how your IT infrastructure is performing. Reports and statistics are gathered and analysed to give you an expert overview of your tickets, AV health, server health, and backup reports.
MySky is a cost-effective private cloud-computing ecosystem that delivers hosted, on-demand services. 100% hosted in a secure Australian data center, you can rest easy knowing all your data is safe right here in Newcastle.
Our specialists can audit all aspects of your technology. Our broad skill set and extensive experience in line-of-business applications and software integrations allow us to recommend the best paths forward to optimise performance and minimise spend.
We’ve refined our project management process to guarantee a successful completion, every time. Using clearly communicated milestones and phase reports, you’ll always have the need-to-know information on how your project is going and what comes next.
Contact us to see how our managed services can better support your business.
